KindNearSupport
Write to support@kindnear.com. We answer in English and Hindi, usually within two working days.
Common questions
The reminder does not ring.
On Android, open the phone's Settings → Apps → KindNear and allow Notifications and "Alarms & reminders". On Samsung phones also open Settings → Battery → Background usage limits and make sure KindNear is not in the "sleeping apps" list. On iPhone, allow Notifications and turn off any Focus mode that silences the app.
How does the family connect the phone?
A family member installs KindNear, chooses "I'm a family member", creates the family and shares the 6-letter invite code. On the older person's phone open Family and enter the code, or scan the QR code.
Does it cost anything?
No. No advertisements, no subscription, nothing to buy.
Where is my data?
On the phone, and on our server in Germany when a family is connected. See the privacy policy.
How do I delete everything?
In the app: Settings → Delete my data and account. Or use this page.
Can the app measure blood pressure?
No. You type the numbers from your own machine, or take a photo of its screen and let the helper read it.