KindNearDelete your account and data
You can delete everything yourself from the app, or ask us to do it.
From the app (fastest)
- Open KindNear → Settings.
- Tap Delete my data and account and confirm.
- The app removes everything from the phone at once and asks our server to remove the account and all its data. Server data is gone within 7 days and from backups within 30 days.
On the older person's phone this deletes that person's medicines, readings, alerts and documents for the whole family. A family member deleting their own account removes only their membership; the older person's data stays with the rest of the family.
By email
Write to support@kindnear.com from the email address of your account with the subject "Delete my KindNear account". We confirm within 7 days. If the request concerns an older person's phone that has no email, tell us the family name and the invite code, and we will check with the family admin.
What is deleted
Account, name, phone number, push token, family membership; and, for an older person: medicines, doses, readings, appointments, alerts, medical card, documents, photos and recordings. Nothing is kept except what the law requires us to keep, which for a free service is nothing.